Role Summary

The Logistics Administration Assistant will provide accurate, timely administrative support to Logistics ABS's transport, warehouse and operations teams. From processing freight documents and job records to answering customer and driver enquiries, this role keeps our paperwork, data and communication in order, supporting our commitment to safety, punctuality and care of customer freight.

Key Responsibilities

• Process and file freight documentation, including consignment notes, delivery dockets, proof of delivery and customer paperwork.
• Enter and update job, shipment and customer data accurately in the transport and warehouse systems.
• Answer phone and email enquiries from customers, drivers and suppliers, and direct or escalate them as needed.
• Create bookings and delivery requests, and confirm details with customers and the dispatch team.
• Support invoicing by checking job details, preparing billing information and following up on missing documents.
• Maintain driver, vehicle and compliance records, such as licenses, registrations and inspection paperwork.
• Prepare routine reports and spreadsheets on job volumes, deliveries and operational activity.
• Assist with rosters, leave records and shift information for drivers and warehouse staff.
• Order and manage office supplies, and keep the office and records organised.
• Record incidents, damages and claims details, and support follow-up.
• Adhere to all workplace health and safety (WHS) policies and procedures.

Requirements & Qualifications

• Minimum 1 years’ experience in an administration, data entry or customer service role; experience in transport, logistics or warehousing is highly regarded.
• Good computer skills, including Microsoft Office (Word, Excel, Outlook), and the ability to learn new systems quickly.
• Experience with MYOB, Xero or a transport or warehouse management system is advantageous.
• High attention to detail and accuracy with documents and data entry.
• Good written and verbal communication skills, with a professional and helpful manner.
• Strong organization and time-management skills, and the ability to handle multiple tasks.
• Certificate III or IV in Business Administration or Logistics is advantageous.
• Satisfactory National Police Check and current right to work in Australia.

Experience

• Minimum 1 years’ experience in an administration, data entry or customer service role; experience in transport, logistics or warehousing is highly regarded

Benefits & What we Offer

• Competitive salary of AUD $55,000–$68,000 per annum plus superannuation, commensurate with skills, qualifications and relevant experience.
• Generous annual leave entitlement of 20–28 days, supporting a healthy work-life balance and providing employees with valuable time to recharge.
• Healthcare and health insurance benefits, supporting the health and wellbeing of our team members, subject to applicable employment terms and eligibility.
• The opportunity to join a growing, safety-focused logistics business on the Gold Coast, Queensland.
• A supportive and collaborative operations team that values safety, reliability, teamwork and professionalism.
• Ongoing training, mentoring and career development opportunities, including pathways to Coordinator or Operations roles.