Role Summary

The Warehouse Team Leader / Supervisor will be responsible for the day-to-day running of the warehouse: leading, rostering and coaching a team of Warehouse Operators, Store persons and Order Pickers / Packers, and ensuring freight is received, stored, picked and dispatched safely, accurately and on time. Working closely with the Operations Manager, dispatch and our transport team, this role plays a key part in delivering on Logistics ABS's commitment to safety, punctuality and care of customer freight.

Key Responsibilities

• Lead, supervise and motivate the warehouse team, allocating daily tasks and workloads to meet inbound, outbound and dispatch deadlines.
• Prepare and manage rosters, shift coverage, overtime and leave in line with operational demand and award/agreement requirements.
• Drive a strong safety culture: conduct toolbox talks, safety inspections and pre-start checks, and ensure all team members follow WHS policies and procedures.
• Investigate and report incidents, near misses and hazards, and implement corrective actions.
• Oversee receiving, put-away, picking, packing and loading to ensure accuracy, quality and on-time dispatch.
• Monitor team productivity, accuracy and KPIs, and report performance to the Operations Manager.
• Maintain inventory accuracy through cycle counts, stocktakes and variance investigations.
• Ensure correct handling and segregation of dangerous goods and compliance with load restraint and Chain of Responsibility (CoR) requirements.
• Coordinate with drivers, dispatch and customers to plan pick-ups, deliveries and warehouse capacity.
• Recruit, induct, train and mentor new and junior team members, and manage licenses, tickets and competency records.
• Manage performance and conduct matters fairly and in line with company policy and Fair Work requirements.
• Oversee the maintenance and safe use of forklifts, racking and equipment, and report defects promptly.
• Identify and implement improvements to layout, processes and cost efficiency, including wastage and damage reduction.
• Work hands-on alongside the team during peak periods, including forklift operation and picking where required.
• Step in to support other warehouse, depot or transport operations as required.

Requirements & Qualifications

• Minimum 3 years' experience in a warehouse or distribution environment, including at least 1 year in a team leader or supervisory role.
• Proven ability to lead, motivate and develop a team, with sound decision-making under pressure.
• Strong working knowledge of WHS, manual handling, load restraint and warehouse safety requirements.
• Experience with warehouse management systems (WMS), RF scanning and inventory control.
• Strong organizational, planning and time-management skills, with good numeracy and attention to detail.
• Good communication and problem-solving skills, with the ability to liaise with drivers, customers and management.
• Flexibility to work shifts, including early starts, afternoons, weekends and public holidays, and overtime when required.
• Ability to pass pre-employment and ongoing drug and alcohol testing.
• Certificate IV in Warehousing Operations, Leadership & Management, or WHS (or willingness to obtain) is highly regarded.
• A genuine commitment to safety, accuracy and delivering excellent service to our customers.

Experience

• Minimum 3 years' experience in a warehouse or distribution environment, including at least 1 year in a team leader or supervisory role.

Benefits & What we Offer

• Competitive salary of AUD $75,000–$90,000 per annum plus superannuation, commensurate with skills, qualifications and relevant experience. The salary package is negotiable for highly experienced and exceptional candidates.
• Visa sponsorship available for the successful candidate, subject to eligibility and applicable Australian visa requirements.
• Generous annual leave entitlement of 20–28 days, supporting a healthy work-life balance and providing employees with valuable time to recharge.
• Healthcare and health insurance benefits, supporting the health and wellbeing of our team members, subject to applicable employment terms and eligibility.
• Accommodation provided for the successful candidate.
• The opportunity to join a growing, safety-focused logistics business on the Gold Coast, Queensland.
• A supportive and collaborative operations team that values safety, accuracy, teamwork and professionalism.
• Ongoing training, mentoring and career development opportunities, including leadership training and pathways to Warehouse or Operations Manager roles.